Sunday, July 26, 2009

What is Hotel call accounting software?

Telephone calls when charged in hotel bills often raise doubts about hotels credibility in guest’ mind as they themselves do not realize if they really have made all these calls and there are often dissensions on these amounts in bills.

Hotel call accounting software has the solution. It is a web-based or a desktop computer program that monitors and records all incoming and outgoing calls from within the hotel premises. It is easy to install and ready to run application which can be seamlessly integrated with your existing telephone or EPBX systems and works well.

Hotel call accounting software gives you real-time information about the telephonic uses from your hotel and even instant cost and profit statistics are available. The software provides extensive reports and flexible billing facilities to help you charge the clients instantly and accurately.

Call accounting software help you keep track of telephone uses in your hotel with a clear call report for each room and other sections in the hotel. You can know what calls have been made from what location, to where and for what duration. It is also a wonderful tool to control cost. You can easily trace any telephonic misuse and stop it immediately. Hotel call accounting software allows you to allocate a fix call-cost to a particular department or room for a period.

For more information please visit: http://www.anandsystems.com